THESE ARE SOME OF THE MANY REASONS TO USE INNER-NET, INC FOR YOUR IT PROJECTS AND SUPPORT FOR YOUR COMPANY AND TEAM
1. We have the ability to work with any size company looking for a Solid IT Support you can count on, even 24/7 Support needs.
Yes, we have 24/7 support for those companies that need such support, but our service during your normal business hours has a 1-minute response time when you call us. If you open a ticket, we will connect with you in less than an hour. However, when you call us you will speak to a real person, that will allow you to explain your needs immediately and get one of our support team members on the phone with you now!
2. We offer IT Support for Humans, Regular People, and Users that don’t speak Geek or Complicated Computer Language.
We pride ourselves on learning your system and infrastructure, so you don’t have to spend time teaching us about it or answering complicated questions from our team. We use an in-house system to document your system so that any member of our team will know your system so that any of them can support your needs at any time. We will never speak with any members of your team in terms of the language you don’t understand.
3. We employ Spanish Speaking Support Team Members.
Most companies today have Spanish speaking employees, therefore; so, do we! We made a conscious decision to have Spanish speaking team members so that we can speak to our customers in the language they are comfortable with. Especially, in Houston Texas (Main Office Location) where the population is 52% Hispanic. More, we further offer field support and account managers that are completely bilingual.
4. We have a Unique Ability to Provide Support from Design, Procurement, Implementation, to long term support.
Inner-Net has 28 years of experience supporting many projects and supporting many different types of customers and organizations throughout the years. Our CEO was one of the original vendors that helped set up the 9-1-1 Emergency Network in Houston, and his former company became Inner-Net, Inc. His experience and the years of experience of our team here in the USA gives us the ability to support most types of customers service needs.
5. Inner-Net, Inc. Offers a depth and breath of Services and Support not matched by most MSPs.
Most customers have multiple different projects or services they need to keep their organization on the correct path for growth and profitability. Managing different technology vendors is always a problem for most companies to navigate, however; with Inner-Net our customers can rely on us to handle all their needs. Here is a shortlist of services and Manufacturers we provide and support: IT Support Services, Cloud Systems, Cloud Backup, Desktop Security, Design-Procurement-Installation-Training, VOIP Phone Systems, Servers, Firewall, MFP Printers & Printer Services, Phone and Network Cable Installation, Custom Software Development, Barracuda, HP, Dell, IBM, Intuit, Microsoft, Polycom, Sage, Watchguard, Zebra, Etc.